Livingston Car Hire Privacy Policy

Data Collection Practices

We gather and manage various types of personal information, including:

2. Our Use of Your Data

Your personal information serves these key purposes:

• Service Provision (Contract Fulfillment):
  • We handle the processing and management of your car rental bookings and agreements. Identity verification is conducted to confirm that you meet our rental criteria. We facilitate the collection and return of vehicles, along with processing payments, deposits, and any applicable charges.
• Customer Communication (Contractual Obligations and Legitimate Interests):
  • Delivering booking confirmations, updates, and essential rental details. Addressing your inquiries and offering customer assistance. Informing you of any changes to our services or policies.
• Marketing Preferences and Data Use:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out anytime.
• Service Enhancement for Customer Benefit:
  • Assessing website interactions to improve user experience and site functionality. Conducting research to refine our vehicle fleet and service offerings.
• Legal Adherence (Regulatory Requirement):
  • Adhering to local laws, regulations, and tax obligations. Protecting against fraud and maintaining service integrity. Addressing conflicts and upholding our terms of service.

Information Sharing Practices

We may share your data with:

• Rental Partners: We collaborate with third-party companies, including payment processors, IT support, and maintenance services, all committed to safeguarding your data through contractual agreements.

We do not share your personal information with third parties for marketing.

Data Protection Standards

We take necessary technical and organizational steps to safeguard your personal information from unauthorized access, modification, disclosure, or loss. Our measures include encryption, access controls, secure servers, and routine security evaluations. Despite these precautions, no method of internet transmission or electronic storage offers absolute security.

Data Retention Policy

We keep your personal information only for as long as needed to achieve the purposes for which it was gathered, such as fulfilling legal, accounting, or reporting obligations. The duration of retention depends on the specific type of information and the circumstances surrounding its processing.

Your Privacy Rights

Your rights under UK data protection law include:

• Accessing Your Information: Obtain a copy of your stored personal information.

Contact us below to exercise your rights.

Cookies and Tracking Practices

Our website employs cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content to your interests. You can control your cookie preferences directly through your browser settings to better suit your needs.

8. Updates to Policy

This Privacy Policy may be revised from time to time to align with changes in our operations or legal obligations. Any updates will be reflected on this page, along with the new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about our practices.

9. Get In Touch

For inquiries regarding our Privacy Policy or data practices, please reach out to us: