Service Agreement

Our Terms of Service detail the requirements for utilizing Livingston Car Hire services in accordance with English law.

Welcome to Livingston Car Hire. These Terms of Service govern your use of our website carhirelivingston.co.uk and our vehicle rental offerings. By engaging with our services, you agree to these terms.

Rental Terms

All vehicle rentals are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This agreement outlines essential terms, conditions, insurance information, applicable charges, and your responsibilities for the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.

Eligibility Criteria

Rental Requirements for Livingston

  • To rent a vehicle from Car Hire in Livingston, you must be at least 21 years old. Age restrictions may apply based on the vehicle type, and drivers under 25 may incur additional fees. A valid full driving license for the appropriate vehicle category is required, along with valid identification and proof of your current address. Ensure you have valid payment information and a security deposit. Additional requirements may be outlined in the Rental Agreement.

Booking and Payments

  • Reservations can be made via our website, over the phone, or directly at our Livingston office. A deposit may be necessary to confirm your booking. Total payment along with a security deposit is generally required upon vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through trusted payment providers.

Vehicle Pickup and Drop-off

  • At the time of vehicle collection in Livingston, it is necessary to conduct a thorough inspection and report any pre-existing damage right away. A vehicle condition report will be created and must be signed by both parties. Upon return, the vehicle should be in the same condition as when it was collected, accounting for normal wear and tear. Any new damage will be evaluated and charged accordingly. The vehicle should also be returned with the same fuel level as when it was picked up; refueling fees will apply if it is returned with less fuel. Late returns may result in additional fees, so please contact us as soon as possible if you anticipate a delay. You are responsible for any parking fines, traffic violations, or charges incurred during the rental along with an administration fee.

Insurance and Responsibility

  • All rentals include basic third-party insurance. Comprehensive coverage details and excess amounts can be found in the Rental Agreement. Options for additional insurance may be available to help lower your financial liability. It is important to review these options thoroughly. You remain accountable for damage or loss up to the insurance excess unless additional coverage is secured. Any damage resulting from negligence, misuse, or violation of these Terms will be your responsibility, regardless of insurance.

6. Modifications and Cancellations

Cancellation and amendment policies differ depending on the type of booking and the notice period provided. For specific details, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or failure to show may incur additional charges.

7. Restricted Activities

Prohibited Uses of Rental Vehicle

  • The vehicle must not be used for any illegal activities or purposes. Engaging in racing, rallying, off-roading, or other risky pursuits is prohibited. Transporting hazardous materials is not allowed. Sub-letting the vehicle or permitting unauthorized drivers is forbidden. Driving under the influence of alcohol or drugs is strictly prohibited. The vehicle should only be used for its intended purposes and within specified passenger and weight limits. Additionally, driving outside of the agreed geographical area requires prior authorization.

Breach of these terms may lead to rental cancellation and extra fees.

8. Liability Limitations

To the fullest extent allowed by English and Welsh law, Car Hire Livingston will not be responsible for any indirect, incidental, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims is limited to the amount paid for the rental in the past 12 months. This limitation does not affect our liability for death or personal injury caused by negligence, or for fraudulent actions.

9. Legal Jurisdiction

These Terms are regulated by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the English and Welsh courts.

10. Updates to Terms

We can update these Terms at any time. Changes take effect as soon as they are posted on our website. Continued use of our services indicates your acceptance of the revised Terms.

Contact Us

For inquiries regarding these Terms, please reach out to us:

Livingston Car Hire Services
Riverside Way, Livingston EH54 6GA, UK
Contact Number:: 033 3210 0115
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